Eaton Cyber Secured MonitoringEaton DeliverablesBenefits24/7 monitoring by EATON specialist team The IoT platform and cloud solution is ISO IEC 27001 and carrier security certified, provided by the market leader in EuropeThe gigabit network card is the industry first to receive IEC 62443-4-2 and UL 29001-1 certificationsFaster response to malfunctions reducing delay related to travel to siteUPS remote monitoring portal including real-time UPS diagnostics to evaluate situation before travelling to site.The IoT platform and cloud solution is ISO IEC 27001 and carrier security certified, provided by the market leader in EuropeThe gigabit network card is the industry first to receive IEC 62443-4-2 and UL 29001-1 certificationsMinimized Risk related to power interruption due to reduced MTTR and increased first time fix rateEarly anomalies notification enabled by alarms manage-ment system managed by EATON service expert teamThe IoT platform and cloud solution is ISO IEC 27001 and carrier security certified, provided by the market leader in EuropeThe gigabit network card is the industry first to receive IEC 62443-4-2 and UL 29001-1 certificationsImproved Reliability performance by addressing early signs of degradationComprehensive monthly Health report of UPS perfor-mance and EATON recommendations.The IoT platform and cloud solution is ISO IEC 27001 and carrier security certified, provided by the market leader in EuropeThe gigabit network card is the industry first to receive IEC 62443-4-2 and UL 29001-1 certificationsProactive maintenance investment optimization to execute only the tasks that are needed.New Service Offerings Tailored to YouFlexible service levels adapt to your needsUPS MAINTENANCE• Preventive maintenance and inspection• System diagnosis• Cybersecurity firmware update• System efficiency updateUPS Maintenance package increases system reliability, enhances cybersecurity protection and efficiency TECHNICAL SUPPORT• Helpdesk 8h/5• Expert hotline 8h/7• UPS operations training• Cyber secured monitoring- UPS performance dashboard - UPS system health report (anomalies detection) - Maintenance records portal (My.Eaton.com)Technical support package guarantees access to Eaton experts, enables remote diagnostics and optimizes life cycle management of the UPS through predictive health reportsEMERGENCY RESPONSE• Guaranteed response time• Root cause analysis• Tailored contingency planningEmergency response package minimizes time to restore the system functionality, guaranteeing 24/7 response by a certified Eaton engineerEaton Cyber Secured MonitoringEaton Cyber Secured Monitoring is the right solution to connect your device without any compromise to security and availability. It runs on a secured cloud and allows enabling services such as Remote Monitoring, Health Reports and early anomaly detection that help to mitigate downtime risk associated with the critical components (battery, capacitors, FANs,...). Eaton Cyber Secured Monitoring runs in any supported Eaton UPS equipped with the gigabit network card or the industrial gateway card. Wireless options are available.Periodical check up by Health ReportThe Health Report of the system gives an in-depth view of its status, detects any anomality, warns of its condition and highlights future investments allowing to plan the budget on time.Eaton Cyber Secured Monitoring can be purchased separately or with one of the Eaton service plans.
