Calibration, Repair and Warrantywww.megger.comDLRO2 and DLRO2X5315. Calibration, Repair and WarrantyMegger operate fully traceable calibration and repair facilities to make sure your instrument continues to provide the high standard of performance and workmanship that is expected. These facilities are complemented by a worldwide network of approved repair and calibration companies, which offer excellent in-service care for your Megger products.For service requirements for Megger instruments contact:Megger Limited Archcliffe Road Dover Kent CT17 9EN UK Tel: +44 (0) 1304 502 243 Fax: +44 (0) 1304 207 342ORMegger Valley Forge 400 Opportunity Way Phoenixville, PA 19460 U. S. A. Tel: +1 610 676 8579 Fax: +1 610 676 862515.1 Returns procedureWARNING : Remove the battery cells before shipping this instrument.UK and USA Service Centres 1. When an instrument requires recalibration, or in the event of a repair being necessary, a Returns Authorisation (RA) number must first be obtained from one of the addresses shown above. The following information is to be provided to enable the Service Department to prepare in advance for receipt of your instrument and to provide the best possible service to you: Model (for example, DLRO2). Serial number (found on the display under settings, device information, or on the rear cover and by the batteries or on the calibration certificate). Reason for return (for example, calibration required, or repair). Details of the fault if the instrument is to be repaired.2. Make a note of the RA number. A returns label can be emailed or faxed to you if required.3. Pack the instrument carefully to prevent damage in transit.4. Before the instrument is sent to Megger, freight paid, make sure that the returns label is attached or that the RA number is clearly marked on the outside of the package and on any correspondence. For items being returned outside of the UK and USA please send copies of the original purchase invoice and packing simultaneously by airmail to expedite clearance through customs. In the case of instruments which require repair outside the warranty period, an immediate quotation can be provided when obtaining the RA number.5. Track the progress on line at www.megger.com.
